Emotional intelligence: components, importance and examples

Emotional intelligence (EI) refers to a person’s ability to understand and manage their emotions as well as recognize the feelings of others. Research shows it to be a useful tool for navigating work life, relationships, education, and mental and physical well-being.

Behavioral experts generally refer to the five components of EI, which involve behaviors such as self-awareness and a person’s empathy for others.

This article explores IE, its components, importance and examples.

EI refers to a person’s ability to recognize, understand and manage their emotions as well as their ability to understand the emotions of others.

Many people think of intelligence in terms of cognitive abilities, such as those that make up their IQ. These include the ability to:

  • use logic to solve problems
  • easily learn new skills
  • use a large vocabulary
  • memorize and retain information

Since the 1990s, however, psychologists have increasingly emphasized the importance of employment insurance. Research from 2015 suggests it may be more important than IQ in predicting a person’s effectiveness at work.

While some aspects of EI may be genetic and closely tied to personality type, research from 2018 also shows that a person can learn and improve their level of EI with training and by making small changes to their routines. daily.

Psychologist Daniel Goleman created one of the most popular EI models. It breaks employment insurance down into five key components, based on a research report 2018.

1. Self-awareness

A key component of EI is a level of understanding and self-awareness of a person’s own emotions.

A person with a high EI is not only aware of the emotions they are feeling, but can put their feelings into words. They can also understand the consequences of their emotions and how they can change and evolve over time.

2. Self-regulation

Once a person has reached the first element, they can move on to self-regulation. A person with a good awareness of their own emotions can better manage emotions and the behaviors that accompany them.

This may involve noticing a difficult emotion and slowing down or resisting any impulsive action that may follow.

Learn more about emotional self-regulation here.

3. Motivation

Motivation is the process that stimulates and directs someone towards achieving their goals.

It’s a key component of EI, according to a 2016 study. Motivation enables a person to stay true to their goals and persevere, even in difficult times.

An unmotivated person can be easily discouraged by any obstacle and give up. A highly motivated person realizes that the reward for their personal goals is worth the time and effort spent achieving them, even when facing obstacles.

Learn more about techniques for saying motivated here.

4. Empathy

Empathy refers to how attuned a person is to the emotions of others. A person with a high EI can accurately identify the emotions felt by another person and can tell the difference between genuine emotions and false emotions.

A person can do this by noticing certain facial expressions or changes in another person’s voice or body language.

Learn more about empathy here.

5. Social skills

A person with high EI levels may be better able to interact appropriately with others than a person with low EI levels.

EI can help a person build relationships, communicate with others, and maintain friendships.

EI can help a person work with and supervise other people. It can also help them cope and be more resilient to stresses they might face in life.

Research has shown that EI can play an important role in many aspects of a person’s life. A 2019 study, for example, indicates that an increase in employment insurance can improve:

  • work-related outcomes, including their teamwork and management skills and overall job satisfaction
  • psychological health and well-being
  • physical health, including somatic complaints and HbA1c levels
  • Social relations

Another one study 2019 found that EI training resulted in improvements in:

  • stress management
  • general mood
  • self expression
  • emotional understanding
  • managing emotions

Research from 2019 showed that students with higher EI levels are generally happier, outgoing, and confident, as well as better handling stress.

According to a 2020 research review, studies have also shown that EI can help students develop social relationships at school, which can positively impact their academic performance.

Research has suggested that people with lower levels of EI are less able to regulate their emotions and more likely to engage in mood regulation strategies that negatively affect their overall health.

A 2018 study, for example, shows that people with low levels of EI may be more likely to use smoking and alcohol as coping strategies and may be at higher risk for self-harming behaviors and eating disorders.

Learn more about showing someone emotional support here.

Below is an example of how a person might display a low or high EI when faced with a difficult situation.

A manager discovers that an urgent email hasn’t been sent to one of his biggest customers. The manager may feel anger towards his team or fear losing his job.

A person with a low EI may become angry with their team or try to deny the problem. As a result, the team may become discouraged and avoid taking responsibility.

A person with a high EI would be aware of their own feelings, but realize that acting on them might not bring them closer to achieving their goals. Instead, they can encourage a calm, supportive atmosphere to motivate the team and find solutions to the problem.

With empathy and strong social skills, the manager with a high EI would also know the right time to ask questions and take disciplinary action against those responsible for the error, ensuring that these conversations do not disrupt the team. ‘crew.

Learn more about low IE and how to deal with it here.

People can improve their EI in several ways.

A 2018 study, for example, found that participants could improve their EI over a 4-month period by practicing Transcendental Meditation.

The American Academy of Family Physicians (AAFP) states that there are ten behaviors people can practice to help build their EI. These are:

  • Clarify a daily intention: A person can set an intention, such as building understanding, based on their schedule that day.
  • Take care of yourself : If a person is well rested and relaxed, for example, they are more likely to control their emotions.
  • Make an emotional assessment: A person should regularly review how they feel and how their body reacts to emotions.
  • To slow down: A person should try to pause and breathe before reacting or entering stressful situations.
  • To ask questions: The AAFP notes that people who are curious about their own emotions and those of others are more able to develop empathy. A person should ask questions to better understand how others are feeling.
  • Create space for emotions: If a person recognizes their negative emotions, they will be better able to work on them. One way for a person to practice this is to engage in mindfulness.
  • Become aware of others: A person should pay attention to his surroundings and how other people are feeling. A person can remove distractions like their phone by turning it off when engaging in group conversations.
  • Make an effort to connect with others: By thoughtfully interacting with others, a person can become more aware of other people’s emotions.
  • Apologize if necessary: People with higher levels of EI are generally more willing to admit mistakes, apologize for them, and take responsibility for them.
  • Start and end the day positively: A person can start their day positively with a morning ritual, like listening to their favorite song, and end their day by writing down what they are grateful for.

Find out why self-compassion is important and how to practice it here.

EI can help a person recognize and manage their own emotions, as well as those of others.

Higher levels of EI can positively influence a person’s emotional and physical health and make them more resistant to stress.

A person can improve their EI by practicing meditation and making small changes to their routine.


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